BeginnerBestsellerPrompt engineering
Prompt Engineering from Scratch
Learn to write prompts that get accurate, useful answers from any AI model.
4.9 (2,140 reviews)4,120 students8 lessons1 h 40 minRussian, EN subtitles
- Write prompts using a clear four-part structure
- Control tone, format, and length of AI answers
- Use examples to make outputs consistent
- Ask the model to reason step by step on harder tasks
- Test and improve prompts with a simple checklist
- Build a personal prompt library for daily work
About the course
This course teaches you how to communicate with AI models clearly and reliably. You will learn a simple structure for prompts, then practice the techniques professionals use every day: roles, examples, step-by-step reasoning, and testing.
Every lesson uses realistic work tasks such as customer support replies, product descriptions, and reports. No coding is required, and you can follow along with any popular AI assistant.
3 modules · 8 lessons · 1 h 40 min
01Foundations of Prompting3 lessons · 34 min
1.1 What a prompt really isFree8 min
1.2 The four parts of a good promptFree12 min
1.3 Being specific: context, audience, goal14 min
02Core Techniques3 lessons · 37 min
2.1 Roles and tone10 min
2.2 Few-shot examples15 min
2.3 Step-by-step reasoning12 min
03Prompts for Real Work2 lessons · 29 min
3.1 Customer support replies for a BPO team15 min
3.2 Testing and improving your prompts14 min
MS
Maria Santos
AI Training Lead at a BPO company in Makati
4.9instructor rating
4,120students
8lessons
Maria has spent eight years in customer experience and now leads AI upskilling for more than 1,500 agents. She has designed prompt libraries used across support, sales, and back-office teams.
I built a reply template library for my team in one weekend. Our average handling time dropped noticeably and the tone is finally consistent.
The few-shot lesson alone was worth it. My product titles and descriptions now follow one format and take minutes instead of hours.